The 2-Minute Rule for how much does empire carpet cost

Oct twenty five, 2018 at nine:07 am Worst working experience with a business ever! I spent $17000 to get my residence set up with laminate and vinyl while in the loos. The very first installation workforce took 1 seem and reported the floor was uneven and walked off. It took me calling the cancellation Division to get Yet another installation team out and so they did The task beautifully. Next was the loos, three of these. A single half bath was imagined to be installed with laminate. The two most important baths ended up purported to get vinyl. 2 different installation groups arrived and still left stating they wouldn’t clear away the tile inside the batrooms. Immediately after quite a few calls to Empire, I gained a contact from Matthew, the installation supervisor. He mentioned that the tile can be taken off and also a new subfloor put in at no cost to me.

I demanded to discover to a person who is in demand. They gave me the "head" salesman. He despatched out Yet another salesman to "support" me. Perfectly, we build One more carpet installation. Once the installer arrived, it was the WRONG colour, the measurements ended up Completely wrong.

September 9, 2018 at eleven:22 pm On September 8, 2018 Employee Jose Hernandez arrived to my dwelling to complete hardwood flooring lnstallation on my stairs and l’m quite upset Together with the work that's been done. The worker Slash the hardwood flooring content improperly and you may see Area between hardwood ground substance to the steps. The worker has nails and holes during the hardwood floor product on 13 measures. When l questioned Jose Hernandez relating to this and why l can see nails popping out with the hardwood flooring product he said This is actually the way it’s suppose to generally be and he’s finished all he can perform. I’m seriously upset due to the fact l sense He's insulting my intelligence by telling me this due to the fact he is suppose to become a accredited contractor who focuses on performing this perform and to tell me This can be how it should be is unfortunate.

August 15, 2018 at 12:09 pm Superior early morning. I am composing to complain a few botch tile career which i had accomplished on my two bathrooms in April 2018. The task took virtually a few days, the contractor took every one of the item that I thought I obtained and my commode was changed improperly. To generate issues even worse I noticed in June 2018 that my grout was cracking in my Bed room bath– believed not far too much about it until eventually July 2018 Once i recognized big bit of gout was cracked in my main rest room and the other bathroom, in addition to the ground was unleveled. It took me three weeks to obtain a seller out ( after a lot of tries only to generally be advised he was on trip). When he arrived he said that the ground was unleveled Which quite a few on the tiles would want for being taken out and replaced to be able to fix.

I need a date in addition to a set time for another meant appointment and during the weekend since I am able to’t find the money for waiting all over all day for Not a soul to indicate up or phone as well as return a connect with .

June 14, 2018 at 5:01 pm My working experience with Empire continues to be fantastic and undesirable. The carpet installers had been terrific and came out in a brief period of time. Even so, the blinds have taken 3 weeks Considering that the closing measurement And that i haven’t heard from anyone on when they might be mounted. I've called the customer service multiple times and they couldn’t clarify why I’m experiencing these challenges.

Remember to electronic mail your thorough fears and get data for instance: phone number and Road handle to customersupport@ empire-today.com. We sit up for hearing from you.

This occupation was a very modest work. How could it be that this kind of a little position has had countless troubles and I are not able to obtain a simply call back from ET? I suppose my solutions can be to dispute the fees to my credit card organization and hold out right up until ET decides They might like to complete the job.

April 27, 2018 at eleven:sixteen am I've had the WORST expertise with Empire and I will never advise nor use them for my personalized or rental’s as I have previously… The primary concern was we had been all set to maneuver into our dwelling on Tuesday April sixteenth mainly because Empire would then be performed Together with the carpet install together with the tile within the kitchen area… Very well the working day of carpet set up they cancelled. this now has set us back each week due to the fact we have been advised the carpet necessary to go in ahead of the tile… So now we had to pay A different week lease together with storage. Next problem,, So now they say they have to tile 1st for the reason that carpet installers had been booked, we stated high-quality. Tile was to be carried out on twenty first and carpet over the twenty third.. If they arrived to setup the tile, they recognized our revenue gentleman mentioned it was laminate empire carpets phone number that required taken up, when in fact it had been ceramic.

August 23, 2018 at five:35 pm Lousy Awful carpet position. It's been in excess of per month and no person will at any time contact me back. Carpet is horrible–household furniture harmed–remaining without lights within the bedroom.–living away from boxes simply because home furnishings wasn't set back again in position. No lights were being plugged in and I had been remaining without the need of WIFI for four times which ment no phone or professional medical warn alarm no Tv set or Net.

June 4, 2018 at three:seventeen pm We had a salesman occur out to our home in quotation us a price tag for our kitchen and laundry home when it came right down to carrying out the job they came out and just completed the kitchen area space they'd no familiarity with the laundry area when we contacted them he claimed that he hardly ever quoted a rate with the laundry home and that is he lifeless I contacted Empire The salesman appear out to the house complaining this was going to occur away from his pocket for the error what did I need some thing without spending a dime he quoted to me also that he was only building $forty commission off that occupation that $four hundred was going to must arrive out of his pocket he also said to me was I ready to pay out Element of it I stated no I pays $one hundred fifty a lot more It isn't my fault that you choose to messed it up I do feel that I shouldn't need to appear outside of pocket on just about anything but he agreed to this and left our house did not listen to almost nothing back again from him so I identified as Customer Care yet again he calls me today telling me mainly I used to be a liar that he didn't comply with that witches he agreed to this in front of me and my spouse as well as the individuals installing the floor not however have I heard back from anyone at this time as today on this make any difference it’s all guarantees that they'll Get in touch with you or they can email you they're going to make this happen for a long stretch of time to disregard the issue ideally my wording is right on the spelling sorry if It's not necessarily I believe persons have to look into the problem more prior to getting floors I will likely not provide them with a good score until they hold Together with the promise of the things they reported they had been going to do right up until that point I won't give a great producing or the rest I'm not absolutely sure how I acquired to this unique internet site but I’m glad I did by the way the one reason I agreed towards the $a hundred and fifty additional Simply because he manufactured me and my wife sense responsible that he was going to need to appear away from pocket for hundred dollars that is I imagine that is rather reduced down

August one, 2018 at twelve:24 pm I am fearful I didn't read the reviews ahead of accomplishing business enterprise with Empire, it's been a nightmare from the beginning and it continue to proceeds. To help make a long Tale brief they do not hold appointments they make, they don't talk in any way when reported appointments are missed.

So now I'm here with almost everything from my closets out on my balcony and we’re anticipating rain so I had to head out to get tarps to test to shield almost everything And that i’m now being forced to just take day without work work on Monday for that kitchen area put in and HOPE that they actually clearly show up and do The work this time.

We dislike delays as much as you do, and sincerely regret the inconvenience. We’ll be in contact along with you shortly to reschedule your installation.

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